Case Studies

NCC Group Escrow Case Studies (UK)

BAA Case Study

Ensuring continuous round-the-clock availability of the applications and software powering critical processes is of vital importance to BAA, making a direct difference to the services that passengers and airlines rely on daily. BAA needs to ensure it is in a position to continue to develop & support key software applications should any of its suppliers become unable to complete the delivery of a project due to a merger, acquisition, legal dispute or insolvency. BAA uses NCC Group's Software Development Escrow solutions as a smart, simple way of managing the risk of software implementation projects by protecting the huge investment that it makes in software each year. 

Full Case Study

National Grid Case Study National Grid includes its process control systems, along with its other key business software applications, within its business continuity strategy. One of the key considerations covered by the strategy is the risks associated with the failure of, or breakdown of a relationship with a key supplier. In order to mitigate those risks and demonstrate sound corporate governance, National Grid protects these software applications with escrow agreements from NCC Group. Full Case Study
npower Case Study When developing its business continuity and disaster recovery strategy, npower wanted some assurance that core areas of its business could still function if an issue with the supplier of a key application should arise in future. npower has protected its business-critical software applications with NCC Group Escrow since 1999, so when implementing a new credit management system, it ensured that provision for Escrow was included in the contract with the supplier. Full Case Study
ABN AMRO Case Study ABN Amro depends on a series of complex, custom software applications to deliver real-time information to staff and customers and power its operations. For these applications, ABN Amro utilises NCC Group's most comprehensive escrow solutions which, in addition to holding the source code, test the material deposited and associated files and scripts for readability and completeness to ensure they could be used to achieve a successful re-build in the event this became necessary. Full Case Study
Software Universe Case Study Due to the reliance of banking customers for 24 hour access to their accounts and money, the resilience and continuity of Software Universe's mobile banking platform is of paramount importance. It finds that using escrow solution from NCC Group sets it apart from other technology providers. Full Case Study
Irish Cervical Screening Programme (ICSP) Case Study In order to effectively and efficiently manage a health programme of this size and complexity, the ICSP commissioned a database management system. A serious failure with this business-critical system could potentially result in the early warning signs of cervical cancer remaining undetected. As such ICSP decided an Escrow Solution including Full Verification testing was the most appropriate way of facilitating secure off-site storage of the source code and ensuring peace of mind that the CSR system could be re-built if necessary. Full Case Study
Spark Response Case Study Spark Response is predominantly a multi channel customer contact and fulfilment centre. When the supplier of their contact and order management system went into liquidation, they needed to access the software code to ensure business continuity for itself and its clients. As the application had been deposited in Escrow, Spark Response were able to arrange for the code to be released by NCC Group and carry on with no interruption of service. Full Case Study

Odessa Technologies Case Study When Odessa's clients started to enquire about the company's ability to insure this dependency, they decided to review the options and find a reliable solution. NCC Group's software escrow service provides a smart, simple way of protecting organisations, by covering every business critical application or third party supplied software-as-a-service with a software escrow solution. Full Case Study
BTL Case Study BTL has long since recognised that providing business continuity for its customers should be a priority. Since Autumn 2009, it has worked with independent escrow provider, NCC Group, to begin offering optional escrow protection to its customers, through a multi-licensee agreement. Full Case Study